Customers Advertisement Decision for Colorscope Case Study

Customers Advertisement Decision for Colorscope - Case Study Example The companies listed in the exhibit 3 have are the largest companies in the areas and many people will go to purchase in those companies. This shows that the companies are congested with many customers to be served at the same time. The customers will take more time waiting to be attendant. The attendants are always busy, since they are few and customers are many. Colorscope has many attended who ensure that customers are served immediately they make inquiry. Colorscope also has many customers but it employees enough people who can handle the customers demand. Customers will opt to go to Colorscope instead of going to waste their time or queuing in order to get services. In Colorscope also customers needs to place an order and an attendant take care of the customers demand. Colorscope employee’s professionals and trains the employees in order to ensure high quality services. Customer needs to be served by professionals and this is the case with Colorscope. Calculating Profitability of Job 61001 Colorscope has a long process in service provision. First, the customer’s places an order and then the customer representative talk to the customers and records the order details. The order is scanned and digitalized to computer pictures, and then an expert contacts publisher services which ensures color quality and appropriate of other picture features. The documents is passed to quality control to ensure it is of high quality and then sent to customer’s desk.